Return and exchange policy

Thank you for shopping with us,
We want you to be completely satisfied with your purchases from the Concorde Bahrain website.
If for any reason you would like a refund or exchange for your purchase, it can be refunded or exchanged within 14 days from the date of purchase.

To be eligible for a refund or exchange, item(s) must be in new, unused condition and in the original packaging. You will be responsible for any shipping or handling fees associated with the return or exchange unless the item arrives
(Items) are damaged or defective.
To initiate your refund or exchange, please contact our customer service team at with your order number and reason for return or exchange. We will provide you with instructions on how to proceed.

Once we receive your returned item(s), we will inspect them and process your refund or exchange within 10 business days. Refunds will be issued to the original payment method, and exchanges will be shipped to you subject to the additional shipping cost.

Please note that some items may be subject to a restocking fee, and we reserve the right to refuse a refund or exchange if the item(s) do not meet the requirements of our return policy.
If you have any questions or concerns about our refund policy, please contact us at